About Our Company
Is Sanplatec a manufacturer or a trading company?
We are a manufacturer of plastic scientific instruments headquartered in Osaka, Japan.
How can I become a distributor of Sanplatec products?
We are looking forward to hearing from companies interested in selling our products.
Please contact us via our contact form.
Please tell us about your overseas sales results.
We have sold our products to more than 50 countries.
Do you have any overseas branches?
We have a branch office in Silicon Valley, USA.
Can I have an online meeting?
Yes, we have English-speaking staff. Click here for details
About Order and Payment
How can I get a quote or place orders?
Please fill out the contact form with your requests.
The person in charge will contact you shortly.
Can I purchase products as an individual?
We’re afraid to say we do not sell to individual customers.
We only sell to corporate customers.
What is the purchase flow?
Our staff will contact you by e-mail to respond to your inquiry via the contact form.
After confirming the details with the customer, we will either introduce you to one of our distributors or provide you with a quotation.
Please check the contents and price, and send the purchase order to us by e-mail if you wish to purchase.
How can I make the payment?
Bank transfer and credit card payments are accepted.
We accept VISA, MASTER, JCB, AMEX, DISCOVER, and DINNERS credit cards.
Can I choose the payment currency?
Both wire transfer and credit card payments must be made in Japanese yen only.
When paying by credit card, can I pay in my own currency?
In the case of credit card payment, the payment currency will be Japanese yen.
After payment is made by credit card, the credit card company will bill the customer in the amount and currency specified in the agreement between the customer and the credit card company.
What is the flow to pay by credit card?
After receiving the order form from the customer, we will send you an email with a URL to fill out the credit card payment information.
Please follow the page guide to fill out the required fields and process the payment.
About Custom Order
How can I make a custom order?
Please fill out the contact form with the details of your requests and send it to us.
Our staff will reply to you by e-mail.
Which products can be custom-made?
We are capable of manufacturing customized products, from consumables such as bottles and beakers to large equipment such as glove boxes. Please contact us for more information.
Still have questions? Get in touch with us.
